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Hey Spot fan are you struggling to link your bank card to claim your rewards?

It’s probably because 3D secure isn’t enabled.

Here’s how to do it:

ABSA

You can call the Absa dedicated 3D secure call centre on 011 354 4058 to activate your card.

CAPITEC

Call the Capitec call centre on 0860 10 20 43 or log into the Capitec app on your phone. Here’s the steps on the app:

  1. Choose Cards Sign in with your Remote PIN
  2. Choose the card you want to register
  3. Tap the Register Online Shopping button
  4. Enter your daily limit for online shopping
  5. Accept the agreement
  6. You’ll receive an SMS with an activation code within 9 hours of registering. Do not delete this SMS
  7. Wait 24 hours after you register before activating SecureCode online
  8. Have your activation code, the card you want to activate and ID number ready.

FNB

Debit Card activation:

  1. Log into your FNB app (the desktop version is the easiest)
  2. Select the “My Accounts” tab
  3. Select the “My Cards” sub tab
  4. Click on “Activate/Update Now” tab under the “Verified by Visa” sub section
  5. If you haven’t set up OTP’s for your debit card, you’ll be requested to do so now. If you already have OTP’s set up, then please ignore step 5.
  6. You will either be sent an OTP to the cell phone number registered on your FNB account. Or if you have the mobile app, you will be asked to open and confirm the 3D secure request.
  7. That’s it. Your card will now be activated for 3D secure.

Most Credit Cards are automatically 3D secure. If not, then follow the same steps as above.

NEDBANK

If your card was issued after 2016 your card is automatically 3D enabled. Activation of 3D secure is completed on the Spot card link step.

An OTP is sent to the cellphone number linked to the card to confirm activation.

STANDARD BANK

You can call the Standard Bank call centre on 0860 12 30 00 to activate your card.

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